This Privacy Policy was updated on May 2nd, 2016. This Privacy Policy is applicable to all the services offered by, and the website operated by, the company Clarins Fragrance Group (CFG), whose registered offices are located at 12, avenue de la Porte des-Ternes, 75017 Paris, France, and Clarins SA whose head office is located at 9 rue du Commandant Pilot, 92200 Neuilly-sur-Seine, France. Personal Information gathered about you and processed in accordance with this Privacy Policy is controlled by Azzaro Parfums. Please read the following Privacy Policy to understand how we use your Personal Information (as defined under section 2 hereto) after it has been collected by us. Please read through this Privacy Policy before submitting any of your Personal Information to us. If you have any questions about this Privacy Policy at any time, please send us an e-mail. This Privacy Policy may be updated from time to time. The date of the most recent revisions will appear on this page. In case of such an update we will post a prominent notice on our website notifying you of the change. You will also be notified via Email of the changes to the processing activities and asked for your consent. Your consent to the changes will be implied if you do not oppose to them within 30 days after you have been given notice.


“Personal Information” that we shall collect and process about you will consist of any information which refers to you personally and that may be generated though the above services or websites such as but not limited to your name, e-mail address and postal address (as further developed under section 3 hereto). We collect Personal Information from you when you do the following through our website: • visit the website; • register to the Newsletter; • submit any other queries online.


We collect Personal Information from you including your: • name; • postal address; • phone number; • e-mail address; • any other Personal Information provided by you; • your IP address, information about the websites you visit and your trends as a user as explained in section 7 and 9 of this Privacy Policy.


When you give us any Personal Information as indicated above, we use your Personal Information to: • administer this website; • improve your browsing experience; • enable the use of the services made available on this website; • provide you, with your consent where required by law, with information by e-mail, sms, mms, faxes, phone calls (automated or not), post, or any other communications means, about the latest news or special offers from Azzaro Parfums which may be of interest to you unless you have opted to be excluded from these communications. This information will relate to the same products or similar products to those that you have purchased. You can inform us at any time and for free if you no longer wish to receive such information by sending us an e-mail. • respond to your submitted queries.


We may share Personal Information collected via the website with third party service providers who perform services on our behalf based on our instructions in order to help us to operate the website, process your orders and queries or otherwise manage the customer relationship between you and us. These third parties may be located in or out of the European Economic Area (“EEA”), including in countries that do not provide the same level of data protection as in your country of residence. In such a case, we will ensure either (i) to obtain your unambiguous consent to share your Personal Information with these third providers, (ii) to use third providers self-certified under the Safe Harbour Program, or (iii) to enter into appropriate data transfer agreements conforming to the Standard Model Clauses established by the European Commission, to the extent required by the applicable law. The Personal Information you submitted when you register on this website, and the information concerning your use of the website will be shared with Azzaro Parfums and any of its affiliated companies so that they can send you information about their products if you have consented by ticking the relevant box. These organizations belong to Azzaro Parfums and the information that you will be sent will relate to their products only. Otherwise, we will only disclose Personal Information to government bodies and law enforcement agencies, successors in title to our business, or in connection with any legal proceedings or prospective legal proceedings, or to establish, exercise or defend our legal rights (including providing information to third parties for the purposes of fraud prevention and reducing credit risk as permitted by law). In this case we will inform you about the disclosure and the entity we disclosed your Personal Information to.


When you view our websites we may store information on the hard drive of your computer in the form of a "cookie" (essentially a small text file or single GIF). Cookies allow us to tailor the websites to your interests and preferences. For example, a cookie might contain information about the web pages you have visited on the website, which could allow us to customize your next visit to the websites. However, cookies do not allow us access to the rest of your computer. In order to analyze the success of our marketing campaigns, we also implement other technologies such as web beacons. We use third-party web beacons from Google to help analyze where visitors go and what they do while visiting our website. Google may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Google please send us an e-mail. Most Internet browsers enable you to delete cookies or to receive a warning before a cookie is stored on your hard drive. Please refer to your browser instructions or help screen to learn more about how to do this. However, should you decide to disable any cookies we place on your computer you may not be able to use certain services or facilities on the website.


The website contains hyperlinks to websites owned and operated by third parties. These websites have their own privacy policies and we urge you to review them. They will govern the use of Personal Information you submit whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.


We study visitor trends since we are interested in the successful dissemination of information through the websites. Our server creates log files of information such as the Internet Protocol (IP) address from your network, what pages were explored and the length of your visit. Analysis software is used to generate reports which help us to learn more about how we can enhance your experience with the websites. This information is not used to develop a personal profile of you. The log files are regularly purged. An IP address is a number designated for your computer by your Internet service provider to provide access to the Internet. Generally, an IP address will change every time your computer connects to the Internet. However, if you have a broadband connection, it is possible that the IP address that we may gather may contain information that may be deemed Personal Information. This could occur due to the fact that by using certain broadband connections, your IP address would not change and could be associated with your personal computer. We may use your IP address to gather aggregate information on use. But we will only be able to identify you individually if we have the means of linking the IP address to you as a particular user. This usually requires access to additional information which we do not seek.


In accordance with applicable law, you have the right to request access to the Personal Information that we hold on you, to have any errors in that information corrected, to request that the Personal Information is deleted as well as to object, on request and free of charge, to the processing of your Personal Information for direct marketing purposes. Please address your request to the data protection manager by e-mail or to Azzaro Parfums Customer Service at 12, avenue de la Porte des-Ternes, 75017 Paris, France. We will address your queries in accordance with the regime established by the applicable legislation.



This Cookies Policy was updated on May 2nd, 2016. We set great store by the protection of your privacy and the respect of the legal provisions in force. While visiting our site, information about the browsing data we receive from your data terminal (computer, mobile, tablet, etc.) may be stored in "cookies" installed on your device. This page makes it easier to understand how cookies works and how to manage your preferences.


A « cookie » is a text file that can be stored, subject to your consent, in a dedicated space on the hard drive of your data terminal at the time of your visit to an online service through your web browser. A cookie file allows the cookie issuer to identify the data terminal in which it is stored throughout the the cookie's period of validity or registration. Only the issuer of a cookie is likely to read or change the information contained in such cookie.


The cookies we use on our site Subject to your choice to allow cookies, when you open our site, we may install various cookies in your data terminal allowing us to recognize your device’s browser for the duration of the cookies’ period of validity. Cookies that we issue are used for the purposes described below:

  1. - customize the presentation of our site to the display settings of your terminal (language, screen resolution, operating system, etc.) during your visit, based on your data terminal’s hardware, viewing software and video software;
  2. - store information contained in any form that you fill out on our site (for registration or account access) or relative to any products, services or information you have chosen on our site (shopping cart contents, etc.);
  3. - allow you access to restricted and personalized areas of our site, such as your account, based on user names, passwords and other data that you may have previously given us access;
  4. - implement security measures, such as when you are asked to log in again to consents or a service after a certain period of time.

DISPLAY_SITE Name of the cookie : DISPLAY_SITE Description : this cookie displays or hides the challenge depending on the navigation date. Lifetime : a month.

ID_PLAYER Name of the cookie : ID_PLAYER Description : identity of the player encrypted used to participate to the challenge. Lifetime : 2 hours.

FORCELANG Name of the cookie : FORCELANG Description : allows to force the lang of the browser. Lifetime : 2 hours.

TROUVE Name of the cookie : trouve Description : cookie that memorizes the number of A’s found by the player, and their position. Lifetime : 200 days

_DC_GTM_UA-76334740-1 Name of the cookie : _DC_GTM_UA-76334740-1 Description : cookie created for tracking the website on google tag manager Lifetime : 10 minutes

_GA Name of the cookie : _GA Description : cookie created for tracking the website on google analytics Lifetime : 10 minutes

_GAT_UA-75526226-1 Name of the cookie : _GAT_UA-75526226-1 Description : cookie created for tracking the website on google analytics. Lifetime : 10 minutes

The issue and use of cookies by third parties are subject to the protection of privacy policies of these third parties. We will notify you of the purpose of cookies known to us and of the ways that you can choose to accept or reject cookies.


You can exercise your choice at any time and change and your choice as described below. We remind you that the settings that you use are likely to change your internet browsing experience and the conditions of your access to any services requiring the use of cookies. We assume no responsibility for consequences related to the degraded operation of our services resulting from us not being able to store or view the cookies necessary for the full functioning of our site and services. The choices available to you through your browser Each browser has a different way of managing cookies and cookie settings. The configuration of your browser is described in its help menu which will inform you of how to change your cookie settings.

  1. - For Chrome™ : Support Chrome
  2. - For Internet Explorer™ : Support Internet Explorer
  3. - For Edge™ : Support Edge
  4. - For Firefox™ : Support Firefox
  5. - For Opera™ : Support Opéra
  6. - For Safari™ : Support Safari

Your choices expressed online directly on You can click on the deactivation links of this page. Note that the deactivation of advertising cookies does not preclude the display of advertisements on your data terminal. It will only block the technologies that can adapt advertisements to your browsing data or your interests. Please also note that for us to respect your decision, we need to use a cookie. If you delete all the cookies stored on your data terminal (via your browser), we or our service providers will not recognize that you have chosen this option. Your choices expressed online through multi-sector initiatives The digital advertising professionals of the European Association EDAA (European Digital Advertising Alliance), managed in France by the Interactive Advertising Bureau France, offers a website at . Here you will find a list of the companies that belong to this initiative and which offer you the opportunity to accept or reject the cookies used by these companies to customize their advertisements to your browsing data: This is a centralized European interface that is shared by hundreds of internet advertising professionals allowing you to express your acceptance or rejection of cookies which may be used to customize the advertisements displayed on your data terminal to your browsing data. Note that this does not preclude the display of advertisements on the websites you visit. It will not block the technologies that can customize advertisements to your interests.


Conta ct Us

By phone

If you have any questions or would like to speak to a member of the team, please contact:
Azzaro Customer Services
Monday to Friday 9.00am - 5.30pm (excluding bank holidays).
01279 774 240

By email

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